Nevells RoadLetchworthHertfordshire, SG6 4TSTel: 01462 414839
Repeat prescription requests cannot be taken over the telephone.
Patients on regular medication are given a printed list of their medicines. To obtain a repeat prescription leave this list with the receptionist having clearly marked the items you are requesting. A new prescription will be ready for collection after 48 hours (2 working days), or if a self addressed envelope is left with us we can post it back to you.
If you are aware that your list contains medicines which are no longer needed, please inform reception who can update the records.
All prescribed medications are regularly reviewed by your doctor and the doctor may need to discuss your medication with you. When this happens you will be asked to make an appointment.
Many of the local pharmacies offer a one-stop service. This means that if you take the printed list of medications to the chemist they will organise getting the request to the surgery, collect the prescription and have it dispensed ready for you to collect. For housebound patients some chemists will also deliver the medication. Please ask the receptionists which chemists offer these services.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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